Policies & Procedures

At The Anderida Project, we are committed to maintaining the highest standards of professionalism, transparency, and responsibility in all our interactions. This page provides you with access to our key policies and procedures, which reflect our dedication to safeguarding your rights and ensuring a safe, ethical, and inclusive environment for everyone.

We encourage all visitors, practitioners and patients to review these documents to understand how we operate, the measures we take to protect your privacy, and the steps we follow to ensure the safety and well-being of everyone involved with our organisation.

How to Access These Policies

All our policies and procedures are available for public access on this page. Simply click on the links below to download or view each document in full. Should you have any questions or require further clarification, please do not hesitate to contact us at info@theanderidapractice.com

  • SAFEGUARDING POLICY

    We are committed to creating a safe and supportive environment for all individuals, especially vulnerable groups. Our Safeguarding Policy details the procedures we follow to protect children, young people, and adults at risk from harm.

  • EQUALITY AND DIVERSITY POLICY

    What should we know about the services you provide? Better descriptions result in more sales.We believe in promoting equality and embracing diversity. This policy highlights our approach to ensuring that everyone is treated fairly and with respect, regardless of their background or personal characteristics.

  • DATA PROTECTION POLICY

    In line with the latest data protection regulations, our Data Protection Policy describes how we handle personal data, ensuring it is processed lawfully, transparently, and securely.

  • INFECTION CONTROL POLICY

    We are committed to maintaining a clean and safe environment for all. Our Infection Control Policy outlines the measures we take to prevent the spread of infections, including hygiene protocols, sanitation practices, and procedures for handling infectious diseases. This policy ensures the safety and well-being of our clients, staff, and visitors at all times.

  • CONSENT POLICY

    Our Consent Policy emphasises the importance of informed consent in all treatments and services we offer. This policy ensures that clients fully understand the nature, benefits, and potential risks of any procedure or therapy before giving their consent. We are dedicated to providing transparent information, allowing clients to make informed decisions regarding their care.

  • COMPLAINTS PROCEDURE

    We value your feedback and are committed to addressing any concerns you may have. Our Complaints Procedure provides a clear process for raising and resolving issues effectively and fairly.

  • RECRUITMENT POLICY

    Our Recruitment Policy is designed to attract and hire qualified, dedicated individuals who align with our values and mission. This policy emphasises equal opportunity, fairness, and transparency throughout the recruitment process, ensuring we build a skilled, inclusive, and motivated team.

  • MEDICINES MANAGEMENT POLICY

    As an osteopathic practice, we do not prescribe or dispense medications. This policy reinforces our commitment to safe, responsible practice aligned with professional standards.

  • GOVERNANCE POLICY

    The Governance Policy outlines our commitment to accountability, integrity, and effective management. This policy establishes our organizational structure, decision-making processes, and regulatory compliance practices, ensuring that our clinic operates responsibly and efficiently in all areas.